Support

Email support@pluckdating.com and a person will reply. If someone has made you feel unsafe, email safety@pluckdating.com, or report them in the app.

My sign-in code hasn't arrived

Codes come from Pluck within a minute. Check your spam folder, and that the email address is spelled right. Then tap Send a new code (wait a minute between tries).

When do I get in?

Pluck lets people in a few hundred at a time, so everyone's first evenings are busy. People with an invite code from a friend come first. The app changes by itself when you're in, and we'll send a notification if you've turned them on.

How does the evening drop work?

At 8pm you get up to three new people who'd like to meet someone like you. Pluck someone and you have 72 hours to agree a time and place. Pass and they won't know.

How do I report or block someone?

Every match and every person in your drop has Report and Block. Blocking ends the match and you won't be shown each other again; they aren't told. Reports go to the Pluck team.

How do I change my photos or who I see?

In the app, tap Profile, then Photos or Who you want to meet. To change your name or date of birth, email us.

How do I delete my account?

See Delete your account.